Thirty years ago, the technology that just turned my digital world upside down was unimaginable. I was locked out of my Google account because I foolishly left a Google voice number as a two-factor authentication. So when I was logged out of all devices unexpectedly, I couldn’t receive text messages to prove my identity. The thought of trying to describe this situation to someone in the 90’s is comical. What is Google? Two-factor authentication? A digital world? Similarly, I can’t imagine explaining that despite having a ticket, I couldn’t board a plane that had a seat for me because a computer wouldn’t print my youngest child's boarding pass. In pursuing security and efficiency, have we lost common sense? Technology has changed the world so quickly that I am old enough to remember a time when manual workarounds were commonplace and young enough to expect a lot more change will come in my lifetime. I spent much of yesterday trying every possible means of recovering ten years of e
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